As the old saying goes, knowledge is power, the greater understanding our partners have, the better they can assist and support their end-users, and in-turn this reduces support calls. That’s a win-win in our eyes! All members of the Copy Monitoring Partner Program gain access to training.
Education and Training
Need to brush up? Our training programs
are designed to suit a variety of skill levels
Types of training
We offer a range of out-of-box training programs available for our products at different skill levels, or we can tailor a solution to fit!
We can help you gain the correct reseller certifications for products like PaperCut. This invaluable certification training assist with core understanding of the product and assists in delivering a better installation experience for end-users.
End user training
Our technicians can assist in delivering training to end-users to ensure confidence in the product and help to reduce on-going support calls and reduce costs.
Become an expert by attending an advanced training course in our training room. Technicians get the chance to get hands on with our products and learn best practice for installations. Get the chance to play with cloud solutions and develop mobility skills, plus view a range of troubleshooting skills.
Our training program delivers skills on creating better statement of work and user acceptance documentation with a focus on delivering better solutions to end users.
Field technical training is available to assist in providing superior on-the-ground support in the channel. Technicians can learn industry best practice and trouble shooting on all of our products such as kiosks, cPads, card readers and more.
PaperCut Level 1
Become PaperCut certified with this 1 day course. Topics covered include setting up a server application, installing the embedded application, setting up the pop-up client and configuring groups and
Experienced dealers and resellers of PaperCut can delve deep into complex topics like solution design, cloud and mobility solutions with this intense course. Attendees must have completed level 1 training, as well is performed a number of their own PaperCut installations prior to attending this fast paced course.
Set up a cloud instance of PaperCut with the help and guidance of our trained technical staff. Attendees have the opportunity scope out an build a solution with the assistance of our team.
Drivve DM training
Drivve DM is a powerful document management solution. When configured correctly it is simple for the end user to use. This course is designed to empower the installer and project lead to help deliver an amazing experience and enable them to provide front line support.
Drivve Image training
Understand how Drivve | Image works by setting up profiles, connecting to external DB and enabling single sign on into other applications.
Learn how to configure and install hardware solutions from Copy Monitoring. This course is designed for field technicians who will be services equipment on-site.